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Store Regulations
These Regulations define the rules for the operation of the n-parts.pl website
§1 General provisions
1. these Regulations define the rules for the operation of the https://n- website.
parts.pl
in particular:
1.1. defines the terms used on the https://n-parts.pl website.
1.2. defines the rules of concluding sales contracts, placing orders and their execution
1.3. defines the rules for making payments and carrying out deliveries
1.4. determines the rules of conduct when receiving the shipment
1.5. determines the rules for filing complaints and declarations of withdrawal from the contract, including
defines the exceptions
1.6. specifies the technical requirements
1.7. informs about the Privacy Policy
1.8. informs about property copyrights
1.9. indicates out-of-court means of dispute resolution.
2. the Internet service operating in the domain https://n-parts.pl is maintained by:
Izabela Abrantowicz 35F Tysiąclecia Street, 43-241 Łąka
NIP 6381840118 REGON 385114248
e-mail: sklep@n-parts.pl contact phone: 733 670 500
The entrepreneur is registered in the Central Register and Information on Business Activity,
maintained by the Minister of Development and Technology.
(3) Prices given in the Store are given in Polish zloty and are gross prices (including tax
VAT). The price given next to a given Product is binding for the Customer at the time of submitting the
Order.
Prices do not include delivery costs.
(4) The Seller is an active VAT payer.
(5) Information about the Products provided on the websites of the Store, in particular their descriptions
and prices, do not constitute an offer within the meaning of the Civil Code, but are only an invitation to
conclusion of a contract within the meaning of art.71 of the Civil Code.
(6) The Seller reserves the right to change prices of Products available in the Store
Online Store, to introduce new Products, to withdraw Products, to carry out
promotions and giving discounts, as well as offering Products limited in time
free of charge. The above provisions do not affect Orders that have been placed
before the effective date of any of the amendments.
7 The duration of the promotion is limited. Discounts and promotions do not combine. Detailed
information is contained k7.a each time in the terms and conditions or regulations of a given promotion.
(8) The condition for placing an Order by the Customer is to read the Regulations and
acceptance of its provisions when placing an Order. The Customer by accepting
agrees to all provisions and undertakes to abide by them.
9 The Service provides the possibility to register a Customer Account.
10.These Regulations are provided free of charge. The customer may record the content of the Regulations
in a manner convenient to him/her, e.g. by recording on a permanent carrier or by printing.
(11) The Regulations may refer to separate regulations and general terms and conditions for the provision of
services through the owner of the Website, which in such case become an integral part of the
of these Regulations.
(12) It is stipulated that Consumers and Entrepreneurs on the rights of consumers, do not apply to
those provisions of the Regulations which would constitute prohibited contractual provisions in the
within the meaning of the Civil Code (art.385(1) to 385(3)), or that would violate absolutely
mandatory provisions of law regarding the conclusion of contracts involving the Consumer and
Entrepreneur on consumer rights, which would be included in the register of provisions
of standard contractual provisions considered to be prohibited, maintained by the President of the Office of the President of the Office of Electronic Communications
Protection of Competition and Consumers.
(13) It is prohibited for the Client to provide content of an unlawful nature.
14. product reviews:
1.3 14.1 The seller allows customers to leave feedback on the quality of service
and quality of the offered Products directly on the Online Store website.
1.4 14.2 Published reviews are subject to verification and approval of the Store's staff
Online Store.
If the Seller has any doubts whether the author of the review is its
Customer or whether the opinion concerns a Product from the Seller's offer, the Seller will contact
with the author in order to clarify the situation.
14.1 The Seller does not modify the content of the issued review. The Seller is not
obliged to publish reviews on the pages of the Store.
14.2 Customers who have concluded a Contract with the Seller are entitled to issue reviews
Sales Agreement for the reviewed Product or Service.
14.3 The opinion may be expressed: verbally, graphically (if such form is available
by the Seller) and/or by posting pictures of the Product (if such form is
made available by the Seller).
14.4 By publishing an opinion, the Client grants the Seller a non-exclusive license free of charge,
unlimited in time and territory to use the opinions posted by the Client
on the Website in the following fields of exploitation: distribution of opinions by
making available to the public in such a way that anyone can have access at a place and time
of their choice.
14.5 Within the framework of the license referred to in section 14.6 of this paragraph, the author expresses
permission to use the opinion in any parts, to use the work or
any part of it for the purpose of promoting and advertising the Seller's Service on the Internet.
14.6 By issuing an opinion, the Client declares that it does not violate the copyrights of persons
third parties. In the case of untruthfulness of the statement, the Client shall be liable
to third parties for infringement of their rights.
14.7 In the case of posting illegal Content in the opinion, violating this
Regulations, the provisions of §14 of these Regulations will apply.
15. the Seller does not use the mechanism of placing Products in the list of search results.
§2 Definitions
Business day - one day from Monday to Friday excluding public holidays.
work
Order form - an electronic, interactive service available on the Online Store
Seller's website, making it possible to place an order
Civil Code - the Civil Code Act of April 23, 1964 ( Journal of Laws 1964.16.93 as amended).
Product - all products available in the Online Store that are the subject of the Agreement
Sales Agreement between the Seller and the Customer
Terms and Conditions - these Regulations of the store
Online store - online store available at https://n-parts.pl via,
which the Customer may order Products or Services
Seller, Service Provider - Izabela Abrantowicz, 35F Tysiąclecia Street, 43-241 Łąka,
NIP 6381840118, REGON 385114248
Contract of sale - Contract of sale of the Product concluded between the Customer and the Seller for
through an online store
Warranty - a voluntary statement regarding the quality of the Product made by the Guarantor
Guarantor - the entity providing the Guarantee as part of the guarantee statement made
Warranty document - warranty card or warranty booklet
Electronic service - a service provided electronically by the Service Provider to the
Customer through the Website
Order - a declaration of will of the Customer, submitted via the Order Form, aiming at
directly to the conclusion of the Product Sales Agreement with the Seller
Privacy Policy - a document that describes the purposes and principles of data processing, including
the rights of data subjects
Customer, Service Recipient - Consumer, Entrepreneur on the rights of a consumer, Entrepreneur
Consumer - as defined in Article 22(1) of the Civil Code
Entrepreneur - as defined in Article 43(1) of the Civil Code
Entrepreneur on the rights of a consumer - a natural person running a sole proprietorship
business, having an entry in the Central Register and Information on Business Activity,
concluding a contract directly related to his business activity, but not having for
her professional character, resulting from the subject matter of her business activity,
verified on the basis of the provisions on Central Registration and Information on Business Activity
Economic Activity. While this applies only to agreements concluded at a distance and off-premises
enterprise
Shopping cart - a list of products compiled from the Products offered in the store on the basis of selection
Customer
Customer Account - an electronic service, means an individual panel for each Customer, launched
on its behalf by the Seller, after the Customer has registered
Registration form - a form available on the Seller's website,
allowing to create a Customer Account
Contact form - an electronic service, a form in which Users of the website
n-parts.pl website post information and data in order to complete the submitted request
Newsletter - an electronic service that allows the Customer to subscribe and receive on
e-mail address provided by the Customer free information from the Service Provider,
concerning the Site
Illegal content - means information that in itself or by reference to an action, in
including the sale of products or the provision of services, does not comply with Union law or with the law of the
of any Member State that is in compliance with Union law, regardless of
the specific subject matter or nature of that law
Content moderation - means actions, whether automated or not, taken
by intermediate service providers, the purpose of which is, in particular, detection,
identifying and combating illegal content or information that does not comply with the terms of use
of their services, provided by the recipients of the service, including measures implemented that affect the
the availability, visibility and reachability of such illegal content or information, such as
deposition of such content or information, demonetization, preventing access to it or
their removal, or that affect the ability of recipients to transmit such information
services, such as closing or suspending a recipient's account
User - "service recipient" means an individual or legal entity that uses the service
indirect service, in particular for the purpose of searching for information or providing access to it
Indirect service - means one of the following information society services: (I) service
of "mere transmission" consisting in the transmission in the telecommunications network of information transmitted
by the recipient of the service or on providing access to the telecommunications network; (II) a "caching" service
consisting in the transmission on the telecommunications network of information transmitted by the service recipient,
involving automatic, indirect and short-term storage of this information, performed
solely for the purpose of facilitating the subsequent transmission of information at the request of other recipients; (III)
a "hosting" service involving the storage of information provided by the recipient of the service and
at his request
Safe product - means any product that in ordinary or reasonably possible
conditions of use, including the actual time of use, does not create a
any risk or only minimal risk consistent with its use, considered as
acceptable and corresponding to a high level of health and safety protection
Consumers
Hazardous product - means any product that is not a "Safe Product"
Risk - means the combination of the probability of occurrence of a hazard causing
damage and the degree of severity of that damage
Recovery - means any measure aimed at bringing about the return of a product that has been
already made available to the Consumer
Operator - means the manufacturer, authorized representative, importer,
distributor, fulfillment service provider or any other natural or legal person
subject to obligations related to manufacturing products or making them available on the market
in accordance with the GPSR regulation
§3 Electronic services
(1) The following electronic services are available on the website:
1.1 Order form
1.2 Contact form
1.3 Newsletter
1.4 Customer account
2. the Order Form service is a one-time service and is terminated upon
placement of an Order through it or at the earlier termination of the
placing an Order through it by the Customer.
(3) The service of the Contact Form is to provide Service Recipients with the opportunity to
send messages via a form placed on the website to
Seller.
(4) The Newsletter service is provided for an indefinite period of time. The Customer has the option in
at any time, without giving any reason, to cancel the Newsletter by clicking on the
appropriate link available in the message sent within the Newsletter or by sending the
email to sklep@n-parts.pl. The service consists in sending by
Seller to an e-mail address, a message in electronic form containing
information about new Products in the Seller's offer, current commercial offer,
promotions, discounts, trainings and other information on the functioning of the
online store. The Service Provider reserves the right to discontinue the service
Newsletter without giving any reason, after notifying the Service Recipient.
(5) Customer account is a service available after registration under the terms described in the
these Regulations.
5.1 To create a Customer Account, you must complete the registration form. It is necessary to provide
following data: name, surname, e-mail address, password.
5.2 Logging into a Customer Account is done by providing an e-mail address and password
established in the registration form.
5.3 The Customer has the option at any time, without giving any reason and without incurring from
any fees therefor, to delete the Customer's Account by sending an appropriate
request to the Seller, in particular via e-mail or
in writing to the Seller's address.
5.4 In case of violation by the Customer of the Terms and Conditions, laws or good
customs, the Service Provider may terminate the agreement with the Client or suspend its
performance under a particular Client Account.
(6) The Service Provider is obliged to consider any complaints submitted by the Client in the
in terms of irregularities, defects or interruptions in the provision of Services and functioning of the Store
Online Shop, within no more than 14 days.
7. free Services are available 7 days a week, 24 hours a day.
§4 Conclusion of sales contract
(1) The Seller shall make it possible to conclude a Sales Agreement through the Form.
Order Form on the website https://n-parts.pl.
(2) Orders through the Order Form can be placed 24 hours a day.
all year round.
(3) In order to place an Order, it is necessary for the Customer to perform the following.
actions:
3.1 add the selected Product to the Cart by clicking on the button: "Add to Cart".
3.2 in the Cart the Customer can:
3.2.1 increase or decrease the quantity of a given Product
3.2.2 completely remove selected Products from the Cart by clicking on the "basket" icon
located on the right side of the Basket table
3.2.3 the content of the Cart is updated automatically
3.3 after accepting the contents of the Cart and delivery costs, click the button
"Proceed to order processing".
3.4 then complete the Order Form by:
3.4.1 completing personal information
3.4.2 completing personal (for invoice) and delivery addresses
3.4.3 choosing the method of delivery from those provided by the Store
online store
3.4.4 optional data are marked as "optional".
3.4.5 making a choice of payment from among those made available by the Store
Internet
3.5 then you should:
3.5.1 read and accept the Terms and Conditions of the store
3.5.2 confirm that you have read the Privacy Policy and agree to
data processing for the purpose of carrying out the Order
3.6 confirm their willingness to conclude an agreement by clicking the "I buy and pay" button
3.7 The choice of traditional transfer, as a form of payment for the Order placed, involves
obligation to pay.
3.8 The choice of cash on delivery, as a form of payment for a submitted Order, involves
obligation to pay.
3.9 When choosing imoje, you must select a form of payment from those available, read and
accept the terms and conditions of imoje then confirm the Order by clicking on the
"I Confirm Order" button or equivalent. Placing an Order binds
involves the obligation to pay.
(4) The order sent by the Customer is the Customer's statement of intent to conclude with the Seller
sales contract, in accordance with the provisions of these Regulations.
(5) After placing an Order, the Customer will receive a message confirming the Order,
which constitutes the Seller's statement of intent as to the conclusion of the Sales Agreement with the Customer.
The Sales Agreement is considered to be concluded at the moment the Customer receives the message from the
Seller.
(6) The Customer is obliged to enter data consistent with the actual state of affairs.
7. the Customer may place an Order without creating a Customer Account.
§5 Order completion date
(1) The execution of the order takes place within 24 hours, unless in the description of the Product in question, in the
Ordering party specifies another term. Each time the term of realization
Order processing time should be counted from the day following the day of payment, i.e. the day the payment is credited to the account of the Seller.
Seller's account.
(2) If different lead times are provided for the Products covered by the Order, for the entire
Order the longest period among those provided for shall apply.
§6 Delivery
(1) Delivery of Products shall be made through:
1.1 courier companies DPD Poland, GLS Poland, FedEx and InPost
1.2 placing the Product in a Parcel Machine
1.3 the Polish Post Office
2. information about the costs associated with the delivery of purchased Products are provided
in the "Basket" before the Customer places the Order.
(3) The delivery of the Products to the Customer shall be against payment, unless the concluded sales contract stipulates
otherwise.
(4) The Customer shall bear the costs arising from the impossibility of delivery due to
providing false or incorrect personal and address data or
unjustified unfounded refusal to receive the shipment.
(5) Delivery costs are calculated in accordance with the current price lists of DPD Poland, GLS Poland
FedEx, Poczta Polska and InPost and depend on the weight, size of the shipment, choice of the method of
delivery method and on the selected form of payment. The customer when filling out the form
order is informed about the costs and makes a choice of the method and accepts the cost of the
delivery when placing the Order.
(6) Delivery of Products is not limited to the territory of the Republic of Poland and is
realized to the address indicated by the Customer when placing the Order.
§7 Shipments
(1) In the case of choosing a courier company or the Polish Post Office as the supplier of the ordered items
Products:
1.1 The Customer shall examine the delivered parcel with the ordered Products at the time and
manner accepted for shipments of a given type and check whether the Products are not
defective.
1.2 In the event of loss or damage identified during delivery
shipment containing the ordered Products, the Customer shall have the right to request the courier to write down the
appropriate protocol.
1.3 The Customer acknowledges that in the event of failure to write a proper protocol
with the participation of the courier, recognition of the complaint may be difficult, in connection with which
it is recommended to collect evidence of the condition of the shipment at the time of its
delivery. In such a situation, the customer should immediately contact
Seller.
1.4 Detailed information on the complaint procedure in DPD Poland, GLS Poland,
FedEx, InPost and Poczta Polska are made available in the regulations available at.
carriers' websites.
(2) If you choose Parcel Post as a form of delivery of the ordered Products:
2.1 In the event of loss or damage identified at the time of pick-up
of the ordered Products from the box in the Parcel Machine, the Customer should initiate a
the complaint procedure by completing the instructions in accordance with the instructions
displayed on the screen of the Parcel Machine. In such a situation, the Customer should immediately
contact the Seller.
2.2 Detailed information on the complaint procedure of Parcel Machines InPost is
made available in the Regulations for the provision of the service "Paczkomaty 24/7" by InPost Sp. z
o.o. on the InPost website.
(3) The provision of paragraphs 1 and 2 §7 of the Parcel applies to the Customer who is a Consumer or Entrepreneur on the
consumer rights.
(4) In the case of a Customer who is not a Consumer or Entrepreneur on the rights of a consumer
Failure to report delivery-related damage, quantity shortages or incompleteness
goods within 7 days from the date of delivery of the Product to the address indicated in the Order,
shall be deemed equivalent to a statement by a Customer who is not a Consumer or
Entrepreneur on the rights of a consumer to receive the Product without any reservations and
shall result in the forfeiture of claims to the above extent.
§8 Payments
(1) The Seller shall make available the following payments:
1.1 traditional bank transfer to the Seller's bank account within 7 days from the date of sending the
confirmation of the conclusion of the contract by the Seller (prepayment)
1.2 payment on delivery, i.e. payment on delivery directly into the hands of the courier
delivering the shipment
1.3 by imoje in the form of prepayment by electronic transfer. Prepayment is made by
external payment system imoje (operated by ING Bank Slaski with headquarters in
Katowice, ul. Sokolska 34 (40-086), entered in the register of entrepreneurs
National Court Register kept by the District Court of Katowice - Wschód
Commercial Division VIII of the National Court Register under the KRS number
0000005459, NIP number 6340135475, with the share capital of 130,100
000.00 PLN, fully paid up.
(2) In the event of non-payment by the Customer within the period referred to in paragraph 1.1 §8
of these Terms and Conditions, the Seller shall, after an ineffective call for payment from the
setting an appropriate time limit, may withdraw from the Agreement on the basis of Article 491 of the Code
Civil Code.
(3) In the case of payment via imoje, the Customer shall make payment before the commencement of the
processing of the Order.
4. the Seller will issue a receipt or a VAT invoice to the Customer. The Customer agrees to
to receive electronic invoices from the Seller and to send them to the address provided by the
Customer's e-mail address.
§9 Warranty
(1) In case of non-conformity of the Product with the Agreement, the Customer is entitled by law to
remedies from and at the expense of the Seller. The warranty does not affect these
remedies.
(2) Some Products have a Manufacturer's Warranty valid in the territory of Poland.
Information about the coverage of the Product by the Guarantee is placed on the card of the given Product.
The scope of the Guarantor's responsibility is specified in the Warranty Document.
(4) Rights under the Guarantee shall be exercised in accordance with the terms and conditions set forth in the
Warranty Document attached to the Product.
§10 Complaints
(1) The contract of sale covers new Products.
(2) The Seller shall bear the liability provided by law for the conformity of the Product with the
Agreement.
(3) In the case of non-conformity of the Product with the concluded Agreement, the Consumer has the right to submit a
complaint based on the provisions of the Consumer Rights Act of May 30, 2014.
4 The complaint can be submitted to the address of the Seller:
4.1 via email to: sklep@n-parts.pl
4.2 in a traditional way by sending a written complaint to the Seller's address: Izabela
Abrantowicz, 35F Tysiąclecia Street, 43-241 Łąka
5 The complaint should include: name, contact information, description of the defect, date
of noticing the defect, proof of purchase, how to respond, as well as the specific request
Customer related to the complaint. In the event that the complaint relates to the Product
the Product, subject to the complaint, should be sent back together with the complaint letter. If the given
data or information needs to be supplemented, before considering the complaint, the Seller shall
will ask the Customer making the complaint to supplement it in the indicated scope.
(6) The Seller will consider the complaint within 14 days from the date of its receipt and will inform the
Customer of the decision made in the manner indicated by the Customer in the complaint letter.
7. the Seller shall be liable for the lack of conformity of the Product with the contract existing in the
the moment of its delivery and revealed within two years from that moment, unless the term
of usefulness of the goods for use, specified by the Seller, its legal predecessors
or persons acting on their behalf, is longer.
(8) In the case of a Sales Contract with a Consumer or Entrepreneur on the rights of a Consumer,
it shall be presumed that the Product's non-conformity with the contract, which became apparent before the expiration of the
two years after delivery of the goods, existed at the time of delivery unless it is
proven otherwise or this presumption cannot be reconciled with the specifics of the Product or the
nature of the Product's non-conformity with the contract.
(9) The consumer, if the Product is not in conformity with the contract, may:
9.1 demand repair or replacement
9.2 make a statement to reduce the price or withdraw from the contract, when:
9.2.1 the Seller has refused to bring the Product into conformity with the contract in accordance with the
Article 43d paragraph 2 of the Law on Consumer Rights of May 30, 2014;
9.2.2 The Seller has failed to bring the Product into conformity with the contract in accordance with Article 43d
paragraphs 4-6 of the Consumer Rights Act of May 30, 2014;
9.2.3 the Product's lack of conformity with the contract continues even though the Seller
attempted to bring the Product into conformity with the contract;
9.2.4 the lack of conformity of the Product with the contract is so significant that it justifies the reduction of the
price or withdrawal from the contract without first resorting to repair or
replacement;
9.2.5 it is clear from the Seller's statement or circumstances that it will not lead to a
him to bring the Product into conformity with the contract within a reasonable time or without excessive
inconvenience to the Consumer.
(10) The Consumer may not withdraw from the contract if the lack of conformity with the contract is insignificant.
The lack of conformity of the Product with the contract shall be presumed to be material.
(11) The Consumer shall make the Product subject to repair or replacement available to the Seller. Seller
shall collect the Product from the Consumer at its expense. The Shop does not accept any shipments
sent back cash on delivery.
(12) The Seller shall refund to the Consumer the amounts due as a result of exercising the right to reduce the
price immediately, no later than within 14 days of receipt of the statement
Consumer of the price reduction.
(13) In the event of withdrawal from the contract, the Consumer shall immediately return the Product to the Seller at his
cost. The Seller shall return the price to the Consumer immediately, no later than within 14
days from the date of receipt of the Product or proof of its return. The store does not accept any
shipments sent back on delivery.
(14) The provisions of paragraphs 1-13 of this paragraph shall apply mutatis mutandis to the Entrepreneur on the rights of the
consumer.
(15) If the Customer is an Entrepreneur, the parties exclude liability under the warranty on the
Article 558 §1 of the Civil Code.
§11 Withdrawal from the contract
(1) In accordance with Article 27. paragraph 1 of the Law on Consumer Rights (Journal of Laws 2014, item 827), the Consumer or
Entrepreneur on the rights of the consumer, concluding a "distance contract" - has the right to
withdraw from the contract without giving any reason - within 14 calendar days from the date of
taking possession of the Product.
(2) The running of the period specified in paragraph 1 shall begin from the delivery of the Product to the Consumer,
Entrepreneur on the rights of the Consumer or a person other than a carrier indicated by them.
(3) In the case of a Contract that includes multiple Products that are delivered separately,
parts or in parts, the period indicated in paragraph 1 shall run from the delivery of the last item, lot
or parts.
(4) A Consumer or Entrepreneur on the rights of a Consumer may withdraw from the Contract by submitting a
Seller a statement of withdrawal from the Contract. To meet the deadline for withdrawal from
Agreement it is sufficient to send by the Consumer or Entrepreneur on the rights of the consumer
statement before the expiration of this deadline.
(5) The statement may be sent by traditional mail, or electronically
by sending a statement to the e-mail address of the Seller or by submitting a statement
on the Seller's website - the Seller's contact details are specified in § 1
Paragraph 2. The statement can also be submitted on the form, the model of which is attached as Appendix no.
1 to these Regulations and the appendix to the Act of May 30, 2014 on the rights of the
consumer, but it is not mandatory.
(6) If a statement is sent by a Consumer or Entrepreneur on the rights of the
consumer electronically, the Seller will immediately send the Consumer or
Entrepreneur on the rights of the consumer to the e-mail address provided by them, confirming the following
of receipt of the statement of withdrawal from the Agreement.
7 Effects of withdrawal from the Contract:
7.1 In the case of withdrawal from the Contract concluded remotely, the Contract shall be deemed to be
not concluded.
7.2 In the event of withdrawal from the Contract, the Seller shall return to the Consumer or
Entrepreneur on the rights of the consumer immediately, no later than within 14 days
from the date of receipt of the statement of the Consumer or Entrepreneur on the rights of the
Consumer about withdrawal from the Agreement, all payments made by him, including
costs of delivering the item, except for additional costs resulting from
the method of delivery chosen by the Consumer other than the cheapest ordinary method of delivery
delivery method offered by the Seller.
7.3 The Seller will refund the payment using the same payment methods as the
were used by the Consumer or Entrepreneur on the rights of the Consumer in the original
transaction, unless the Consumer or Entrepreneur on the rights of the consumer expressly
agreed to a different solution, which will not entail for him/her any
costs.
7.4 The Seller may withhold reimbursement of payments until it receives the Product from the
return or until it is provided with proof of its return, as the case may be,
which event occurs first.
7.5 The Consumer or Entrepreneur on the rights of the Consumer shall send back the Product to the
Seller's address given in these Terms and Conditions immediately, no later than 14 days
from the day on which he informed the Seller about the withdrawal from the Contract. The deadline will be
met if the Consumer or Entrepreneur on the rights of the consumer sends back the Product
before the expiration of the 14-day period.
7.6 The Consumer or Entrepreneur on the rights of the consumer shall bear the direct costs of the
of returning the Product, including the costs of returning the Product if, due to its nature
Product could not be returned by mail in the usual manner.
7.7 The Consumer or Entrepreneur on the rights of the Consumer shall only be liable for the reduction of the
value of the Product resulting from using it in a manner other than necessary
to ascertain the nature, characteristics and functioning of the Product.
7.8 If, due to the nature of the Product, it cannot be sent back in the
ordinary course of postal service, information about this, as well as about the cost of returning the Product, will be
be located in the description of the Product in the Store.
(8) The right to withdraw from a contract concluded remotely is not granted to the Consumer and the
Entrepreneur on the rights of the Consumer with respect to the Contract:
8.1 in which the subject of performance is a non-refabricated Product, manufactured
according to the Consumer's specifications or serving to satisfy his individualized
needs,
8.2 in which the subject of performance is a Product delivered in a sealed
packaging, which, once opened, cannot be returned due to the protection of the
health or for hygienic reasons, if the package has been opened after the
delivery,
8.3 for the provision of services for which the Consumer is obliged to pay the price, if the
the entrepreneur has fully performed the service with the express and prior consent of the Consumer, who
was informed before the performance started that after the performance
by the entrepreneur will lose the right to withdraw from the contract, and has acknowledged this,
8.4 in which the price or remuneration depends on fluctuations in the financial market over which the
Seller does not control, and which may occur before the expiration of the time limit to
withdraw from the Contract,
8.5 in which the subject of performance are Products, which after delivery, due to the
their nature, become inseparably connected with other things.
(9) The Entrepreneur shall not have the right to withdraw from the contract without giving any reason.
10. withdrawal from the contract - shipping data:
10.1 e-mail address: sklep@n-parts.pl
10.2 address of the Seller: Izabela Abrantowicz, 35F Tysiąclecia Street, 43-241 Łąka
§12 Technical requirements
(1) In order to use the Online Store, it is necessary for the Customer to have:
1.1 a computer, laptop or other multimedia device with Internet access
1.2 access to active e-mail, properly configured to receive
mail messages from the Seller
1.3 a web browser in the latest available version (Mozilla Firefox, Opera, Google
Chrome, Safari or Microsoft Edge)
1.4 enabled in the web browser to save cookies and support
JavaScript
1.5 software capable of reading files in.PDF format
2. the Seller's liability is excluded if the Customer has not complied with the
the aforementioned technical requirements necessary to use the Store
Online Store and the Products.
§13 Privacy Policy
(1) The administrator of personal data provided during the use of the Store is
Seller.
(2) The purposes and scope of data processing, entities to which the data will be transferred, as well as rights
data subjects are described in the Privacy Policy.
§14 Content posted by Service Recipients
(1) The provisions of this paragraph meet the obligations under the Services Act
Digital Services Act (DSA).
(2) In accordance with Articles 11 and 12 of the DSA, the Service Provider has designated an electronic point of contact
sklep@n-parts.pl for direct communication with member state authorities, the Commission
European Commission, the European Digital Services Board and Users. The communication may be
conducted in the Polish language.
(3) Within the framework of the maintained Service, the Service Provider allows the Service Recipients to post
content which are opinions/reviews on the quality of the offered Products or Services.
The Service Recipient is fully responsible for its actions, including the content it
he posts on the Website. The Service Provider is not a content provider.
(4) The content referred to in paragraph 3 of this section is generally available to the
all Users visiting the Site, i.e. publicly distributed.
(5) It is forbidden to post Content that is illegal, inconsistent with these Regulations,
in particular:
5.1 content of an advertising and/or promotional nature
5.2 content that violates the personal rights of third parties
5.3 content violating copyright and related rights
5.4 vulgar content or terms commonly regarded as offensive
5.5 content constituting a threat directed to third parties
5.6 content violating good morals, laws, social norms or customs
5.7 website addresses or links to other websites,
5.8 content containing personal or contact information of third parties
5.9 content inciting violence and/or other dangerous behavior
5.10 content that is false, defamatory or constitutes an act of unfairness
competition
5.11 obscene and pornographic content or incitement to spread hatred,
racism, xenophobia and conflicts between nations.
6 The Service Provider shall be liable for the content posted by Service Recipients under the
condition that it has received prior notification of illegal content that does not comply with this
Regulations and failure to take the actions referred to in paragraph 7 of this section.
(7) The Service Provider from the moment of obtaining actual knowledge or knowledge of illegal
activities or illegal content, it shall immediately take action to remove the
such content or prevents access to it. Removal or prevention of access
is carried out while respecting the fundamental rights of Service Recipients, including the right to
freedom of expression and information. Actions taken by the Service Provider will consist of:
removing, limiting the visibility of illegal or non-compliant content,
preventing access to them or leaving them on the Site.
(8) Each User of the Service shall have the opportunity to report illegal content, inconsistent with the
these Terms of Service by means of an e-mail message sent to the following address
Service Provider sklep@n-parts.pl. The notification, if possible, should include data
enabling the Service Provider to verify the notification, explain the reasons for the
for which it considers the content in question to be unlawful or inconsistent with these Regulations, data
contact information. About the result of the decision on the application, its content and justification
Service Provider shall notify the User within 14 days of accepting the notification. W
If the contact information of the User making the notification is not provided,
Service Provider will not be able to contact the User in order to notify him of the
receipt of the request and the outcome of the request.
(9) The decision referred to in paragraph 8 of this section may be appealed by Service Recipients and
Users to appeal. The appeal, together with a statement of reasons, may be submitted for
via e-mail sklep@n-parts.pl within 14 days of receipt of the decision
Service Provider. The Service Provider shall transmit the decision with justification on the appeal
interested parties within 14 days of delivery of the appeal.
(10) In the event that the Service Provider acquires any information giving rise to a
suspicion that a crime has been committed, is being committed or may be committed
threatening the life or safety of a person or persons, it shall immediately inform its
suspicion to the competent law enforcement or judicial authorities and shall communicate all available
information on the subject.
§15 Product recovery for security reasons
(1) The provisions of this paragraph shall determine the rules for the application of legal remedies in the
case of recovery of a Product that has been initiated by a Business Entity or
ordered by the competent national authority.
(2) The economic entity responsible for the recovery of the Product shall provide to the Consumer
at least one of the remedies, which include:
2.1 repair of the recovered Product
2.2 replacement of the recovered Product with a safe Product of the same type and by what
of at least the same value and quality
2.3 reimbursement of the value of the recovered Product, which shall not be less than the price paid by the
Consumer
3. in the event that other remedies are not feasible or their
application involves excessive costs compared to the proposed
solution, the Business Entity may offer only one remedy.
Costs that would be disproportionate to the circumstances may form the basis of a
to limit the offer to a single remedy.
(4) The consumer shall always have the right to a refund for the Product in the event that the Entity
operator fails to repair or replace within a reasonable time and without significant
inconvenience to the consumer.
(5) The consumer shall be entitled to repair the Hazardous Product himself only in the
cases when the repair:
5.1 can be carried out easily and safely by the Consumer
5.2 is provided for in the notice of recovery of the Product
6. in the case of the repair referred to in the preceding paragraph, the Business Entity shall
shall provide the Consumer with the necessary instructions, free replacement parts or updates
software.
(7) Repair by the Consumer shall not deprive him of his rights under (EU) directives
2019/770 and (EU) 2019/771, including the right to request a refund or replacement of the Product.
8 The remedy shall not entail significant inconvenience for the
Consumer. The Consumer shall not bear the shipping or other costs of returning the Product.
In the case of Products that, due to their nature, are not portable, the Entity shall
Operator shall arrange for collection.
(9) Disposal of the Product by the Consumer shall be included in the activities that Consumers have
take in connection with the notice of recovery of the Product, only if such
disposal can be carried out by the Consumer in an easy and safe manner, and
does not affect the Consumer's right to receive a refund for the reclaimed Product
or its replacement for safety reasons.
§16 Extrajudicial and judicial means of dispute resolution
(1) Extrajudicial means of dispute resolution:
1.1 The consumer has the right to use out-of-court means of dispute resolution,
after by submitting a request for mediation or a request for consideration of the case by the
arbitration court. The application should be submitted after the complaint procedure is completed and in the
case if both parties to the dispute agree to it. List of Permanent Arbitration
Consumer Courts operating at Provincial Inspectorates of Inspections
Trade Inspectorates https://www.uokik.gov.pl and https://www.rf.gov.pl. The consumer can use
also free assistance from the District (City) Consumer Ombudsman or the
a social organization whose statutory tasks include consumer protection (e.g.
Federation of Consumers, Association of Polish Consumers).
1.2 The Seller does not agree to submit any disputes arising in connection with the
concluded contracts for the supply of the Product through mediation proceedings.
2 Judicial means of dispute resolution:
2.1 The settlement of disputes arising between the Seller and the Consumer shall be
subjected to the competent courts in accordance with the provisions of generally applicable
Polish law.
2.2 Settlement of disputes arising between the Seller and the Customer who is not the
Consumer shall be submitted to the court having jurisdiction over the registered office of the Seller.
3 In accordance with the Regulation of the European Parliament and of the Council (EU) NR 524/2013 of 21
May 2013 on online consumer dispute resolution and
amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation in
on ODR in consumer disputes) Seller, as a trader established in the
Union entering into online sales contracts or service contracts shall provide a link
electronic link to the ODR (Online Dispute Resolution) platform for out-of-court
dispute resolution: https://ec.europa.eu/consumers/odr. E-mail address
Seller: sklep@n-parts.pl.
§17 Final provisions
(1) Contracts concluded through the Service shall be concluded in accordance with Polish law.
(2) In matters not covered by these Terms and Conditions, the provisions of:
2.1 Civil Code of April 23, 1964 ( Journal of Laws 1964.16.93 as amended).
2.2 Act on rendering electronic services of July 18, 2002.
(Dz.U.2002.144.1204 as amended).
2.3 The Law on Consumer Rights of May 30, 2014. (Dz.U.2014 pos.827)
2.4 Regulation (EU) No. 2023/988 of the European Parliament and of the Council of May 10, 2023
on general product safety (GPSR).
3 All trade names, company names and their logos used on the Website
https://n-parts.pl belong to their owners and are used for identification purposes only.
They may be registered trademarks. All materials, descriptions and images
presented on the website of https://n-parts.pl are used in
informational purposes.
(4) Customers are obliged to use the Website in a manner consistent with the applicable
law, social and moral norms and the provisions of the Regulations. As part of
use of the Website it is prohibited to provide any information of a nature
unlawful, offensive, or violating personal rights.
(5) The Seller reserves the right to make changes to the Terms and Conditions for important reasons,
such as changes in the law, changes in methods of payment and delivery - to the extent that these
changes affect the implementation of the provisions of these Regulations, changes in technology.
The new Regulations shall enter into force on the date of publication on the Website
website https://n-parts.pl on the Regulations subpage. To contracts concluded before the change
Regulations, the version of the Regulations in effect on the date of conclusion of the Agreement shall apply. Customers
who have an Account will additionally be informed of the changes along with a summary of them on the
e-mail address indicated by them. The effective date of the changes will not be
shorter than 14 days from the date of their announcement. In the event that a Customer who has a Customer Account, does not
accepts the new content of the Terms and Conditions, he/she is obliged to notify the Seller of this fact in the
within 14 days from the date of notification of changes to the Terms and Conditions. Notification to the Seller about
failure to accept the new content of the Terms and Conditions shall result in termination of the Agreement.
(6) These Regulations shall come into force on December 13, 2024.