Privacy Policy and Data Protection (GDPR) - N-Parts

Privacy Policy & GDPR Information

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

1. Data Controller

The controller of your personal data is Izabela Abrantowicz N-Parts, ul. Tysiąclecia 35F, 43-241 Łąka, Poland, EU VAT: PL6381840118. Contact: kontakt@n-parts.pl, phone: +48 733 670 500.

2. Purposes and Legal Grounds of Processing

  • Order execution and contract performance (Art. 6(1)(b) GDPR): shipping, billing, customer communication and handling returns/withdrawals.
  • Legal and tax obligations (Art. 6(1)(c) GDPR): statutory retention of invoices and accounting records.
  • Legitimate interests (Art. 6(1)(f) GDPR): defense against claims and fraud prevention.

3. Data Recipients

Your data is shared only with trusted processors necessary to fulfill your order:

  • Payment processors: ING Bank Śląski S.A. (imoje / card / BLIK).
  • Carriers: InPost Sp. z o.o., DPD Polska, Orlen S.A., Furgonetka.
  • Hosting provider: dhosting.pl Sp. z o.o.

4. Your Rights

You have the right to access, rectify, erase, restrict processing, data portability, and lodge a complaint with your competent EU Data Protection Authority.

? Shipment Status Notifications (SMS / E-mail) & Delivery / Satisfaction Verification

1. For the proper performance of the Sales Agreement and delivery security, the Seller sends transactional notifications (SMS and e-mail) to the phone number and e-mail address provided in the order, informing the Buyer about parcel dispatch, carrier, tracking number (tracking link), and electronic sales invoice (legal basis: Art. 6(1)(b) GDPR ? performance of a contract).

2. Once the carrier marks the parcel as delivered, the Seller is entitled to send a one-time post-delivery service message (SMS or e-mail) to confirm that the ordered auto part arrived safely without transit damage and to allow the Buyer to voluntarily rate the transaction and service quality (including via the Seller's Google review profile) ? based on Art. 6(1)(b) and (f) GDPR (legitimate interest in verifying proper delivery and service quality control).

3. The Buyer may also place orders or part inquiries directly by phone or SMS to the Store's official contact number.